Studies have shown that working collaboratively is beneficial for workplace productivity and performance. Provide an example of collaborative work that you have experienced in the workplace. What are some of the advantages and disadvantages of group collaboration in the workplace?
The marketing and sales team of Samsung Company receives complaints from customers which they then forward to the technical bench to work on the complaints of the customers. When the issues are technically addressed and the phones are fine, the customer care and sales team link to the clients and give the phones at no additional costs.
Collaboration at the workplace enhances division of labor. This ensures there is efficiency and effectiveness since people are not overwhelmed with work. Besides, collaboration promotes creativity resulting from the creative ideas and approaches from different people. This increases quality of products offered by a firm. However, the disadvantage is that you might end up with conflicting work styles. Conflicts in work values and styles might slow down progress and productivity in the organization. Further, collaboration might create too many people striving to lead the group with few left to take a backseat and do the work as required. This might cause tensions as everybody strives to lead a group.
Explain the concepts of groupthink and social loafing. Be sure to explain groupthink according to Janis’ work. Discuss how they impact group effectiveness and team performance and how they limit a team’s ability to perform or reach its goals How does group participation influence the concept of social loafing and groupthink?
Groupthink is the tendency of a group to focus on consensus rather than critical and rational decision-making. Social loafing is the tendency of people to put less effort in tasks involving a group. Groupthink might enable a team to achieve its goals since in enhances consensus and group cohesiveness, shared goals and values. These are essential for goal achievement. However, social loafing reduces team performance since every member of the team looks on the other to perform the task. In the end, such a group might not accomplish much. When there is group participation, social loafing and groupthink is likely to be enhanced than when group participation is limited.
Think of a face-to-face team you have been on and explain the team development process as it unfolded. Would you say this process was effective in the team’s ability to reach its objectives? Why? Be sure to discuss all five stages of Tuckman’s theory of team development to your discussion of this team experience Compare and contrast stages of team development between face-to-face and virtual teams? What types of challenges might occur within both types of teams?
Tuchman’s theory of team development has proved to be effective in enabling groups achieve objectives. The forming stage entails the team meeting together as team members get to know each other, discuss the team objectives and the project the team is working on and how they will work together to realize the project objectives. The storming stage involves competition between members of a team for status as every member presents different opinion on how the activities should be implemented. The forming stage involves members of the team building consensus and agreement while responding to the facilitation of the leader. The performing stage is where the team knows what it is doing, has a shared vision and can run autonomously. Achievement of the goals of the team becomes the priority. Adjourning is the last stage where the group breaks up after successful completion of the task. Lack of personal touch might prove to be a challenge in the collaboration virtual teams thus promoting loafing while the presence of members in physical groups might create groupthink that limits rational actions by team members.